FAQ
  • Photon M3 series FAQ
    • During printing
      • There is nothing on the print platform after the printer has finished printing
      • There is abnormal noise when the Z axis of the printer moves up and down
      • Only supports are printed
      • Model cannot be removed from the print platform
  • Photon Mono X 4K/6K FAQ
    • Before printing
      • LCD screen: cannot light up,intermittent flash,abnormal exposure pattern and so on
      • Unrecognized U disk
      • The touch screen is black when turned on
      • UV lamp is not turned on
      • Mono X boot up with C6 CODE: 1156
    • During printing
      • Z axis produces noise.
      • Photon Mono X 6K print the upper part of the misalignment
      • Modification of parameters is invalid during printing
      • Touch screen display is abnormal, the machine prints normally
    • Printing quality problem
      • Bottom raft thickening
      • sections appear in the model
      • Anti-aliasing problem
      • Model does not stick to print platform
      • Only the support is printed
    • After service videos
      • Service video
  • Photon Mono FAQ
    • Before printing
      • LCD screen: cannot light up,intermittent flash,abnormal exposure pattern and so on
      • Unrecognized U disk
    • During printing
      • Noise from Z-axis
      • Only the support is printed
      • The model does not stick to the platform
      • Anti-aliasing problem
    • After service videos
      • Service video links
  • Photon Mono SE FAQ
    • Before printing
      • LCD screen: cannot light up,intermittent flash,abnormal exposure pattern and so on
      • Unrecognized U disk
    • During printing
      • Modification of parameters is invalid during printing
      • The model does not sttick to the platform
      • Only the support is printed
      • Anti-aliasing problem
    • After service videos
      • Service videos
  • Wash & Cure Series FAQ
    • Before printing
      • Wash&Cure2.0 power on display panel does not show, the UV light has been on
    • During printing
  • Kobra series FAQ
    • Before printing
      • Kobra Max boots up and displays hotbed NTC abnormality
      • Kobra prompts "Hotbed heater abnormal, please check it and wiring!"
      • Kobra prompts "Hotbed NTC abnormal, please check it and wiring!"
      • Kobra 提示“Hotend heater abnormal,please check it and wiring!”
      • Kobra prompts "Hotend NTC abnormal, please check it and wiring!"
      • Kobra Plus prompts "Auto leveling sensor abnormal, please check it and wiring!"
      • Kobra Plus prompts "Hotbed heater abnormal, please check it and wiring!"
      • Kobra Plus prompts "Hotbed NTC abnormal, please check it and wiring!"
      • Kobra Plus prompts "Hotend heater abnormal, please check it and wiring!"
      • Kobra Plus prompts "Hotend NTC abnormal, please check it and wiring!"
      • Kobra Max prompts "Auto leveling sensor abnormal, please check it and wiring!"
      • Kobra Max prompts "Hotbed heater abnormal, please check it and wiring!"
      • Kobra Max prompts "Hotbed NTC abnormal, please check it and wiring!"
      • Kobra Max prompts "Hotend heater abnormal, please check it and wiring!"
      • Kobra Max prompts "Hotend NTC abnormal, please check it and wiring!"
    • During printing
      • Kobra print model brushed
      • Kobra does not start printing at the specified intermediate position
      • Kobra Plus prints PLA non-stick
      • Fan does not rotate or makes noise during use
      • The print is out of material or has gaps
      • Extra material in printing
  • Vyper FAQ
    • Before printing
      • Freeze in the logo interface when power on
      • Vyper Z-axis motor jams
      • Touch screen is black
      • Printer cannot be level
      • Screen shows “The filament is insufficient or the filament sensor is malfunctioning”
      • SD card not recognized
      • The copper buckle of y-axis synchronous belt is disengaged
      • The hot bed cannot be heated
      • Print head can not be heated
      • The z-axis limit switch cannot be triggered
      • Vyper led cannot be turned off normally
    • During printing
      • Printing stopped midway and no message shows
      • The fan does not rotate or there is noise
      • Z-offset is not available for online printing
    • Software problem
      • Software installation always fails
    • After service videos
      • Service videos
  • Mega(M/S) FAQ
    • Before printing
      • MEGA screen is white
      • The screen does is black
      • The machine cannot be turned on
      • The screen freezes and no response occurs when clicked
      • Cannot read the files in the SD card
      • The print platform cannot be leveled
      • The limit switch on the right side of the Z axis does not work.
      • Error code“Thermal Runaway”
      • Error code “T0 abnormal”
      • Preheating the PLA but the printer does not respond
      • Print Head does not heat
      • The hot bed does not heat
      • Abnormal alarm of consumable sensor
      • Turn on the machine and find the shell is charged
    • During printing
      • After the print button is clicked, the machine freezes or restarts.
      • The machine restarts when printing halfway
      • Printing stopped midway
      • The extruder does not rotate normally
      • The hot bed is scratched when printing
      • The filament does not adhere to the printing platform
      • X axis is seriously out of step
      • There are staggered lines
      • The printed model has irregular stripes
      • The print head cooling fan does not work
    • Software problem
      • The machine cannot print online
    • After service videos
      • Service video
  • Mega X FAQ
    • Before printing
      • Screen is white
      • The screen is black
      • The machine cannot be turned on
      • The screen freezes and no response occurs when clicked
      • Cannot read the files in the SD card
      • Error code “T0 abnormal”
      • Print Head does not heat
      • The hot bed does not heat
    • During printing
      • After the print button is clicked, the machine freezes or restarts
      • The machine restarts when printing halfway
      • Printing stopped midway
      • The extruder does not rotate normally
      • The filament does not adhere to the printing platform
      • The print head cooling fan does not work
    • Printing quality problem
      • There are staggered lines
    • After service videos
      • Service videos
  • Mega Pro FAQ
    • Before printing
      • Screen is white
      • The touch screen does not light up
      • The machine cannot be turned on
      • The screen freezes and no response occurs when clicked
      • Cannot read the files in the SD card
      • Error code “T0 abnormal”
      • Print Head does not heat
      • The hot bed does not heat
    • During printing
      • After the print button is clicked, the machine freezes or restarts.
      • The machine restarts when printing halfway
      • Printing stopped midway
      • The extruder does not rotate normally
      • The filament does not adhere to the printing platform
      • The print head cooling fan does not work
      • There is no laser when Mega Pro in laser engraving mode
      • There are staggered lines
    • After service videos
      • Service videos
  • Chiron FAQ
    • Before printing
      • Screen is white
      • The touch screen does not light up
      • The machine cannot be turned on
      • The screen freezes and no response occurs when clicked
      • Cannot read the files in the SD card
      • Error code “T0 abnormal”
      • Print Head does not heat
      • The hot bed does not heat
    • During printing
      • After the print button is clicked, the machine freezes or restarts.
      • Stop Printing midway
      • The machine restarts when printing halfway
      • Print head temperature jitter
      • The extruder does not rotate normally
      • The filament does not adhere to the printing platform
      • The print head cooling fan does not work
      • There are staggered lines
    • After service videos
      • Service videos
  • 4Max Pro (1.0/2.0) FAQ
    • Before printing
      • Screen is white
      • The screen is black
      • The machine cannot be turned on
      • The screen freezes and no response occurs when clicked
      • Cannot read the files in the SD card
      • Error code “T0 abnormal”
      • Print Head does not heat
      • The hot bed does not heat
      • 4Max Pro2.0 Y-axis limit switch cannot be triggered
    • During printing
      • After the print button is clicked, the machine freezes or restarts.
      • The machine restarts when printing halfway
      • Printing Stop midwa
      • The extruder does not rotate normally
      • The filament does not adhere to the printing platform
      • Print model split layer
      • The print head cooling fan does not work
    • After service videos
      • Service videoS
  • Mega Zero 2.0 FAQ
    • Before printing
      • Unrecognized SD card
      • The hot bed does not heat
      • Mega Zero2.0 printer zeroing failure
      • Print Head does not heat
    • During printing
      • After the print button is clicked, the machine freezes or restarts
      • Mega Zero 2.0 printing stops and displays Power loss
      • Error code “E1 error”
      • The extruder does not rotate normally
      • The print head cooling fan does not work
    • After service videos
      • Service videos
  • Photon S FAQ
    • Before printing
      • LCD screen exposure detection is not bright, abnormal exposure pattern and so on
      • Motor Jitter Generates Noise on the Z-Axis
      • No response from touch screen
      • Unrecognized U disk
      • Unable to start machine
      • Click home, and the Z axis can only drop a little
    • During printing
      • Noise from Z-axis
      • Model does not stick to print platform
      • Only the support is printed
    • After service videos
      • Service video links
  • Photon FAQ
    • Before printing
      • LCD screen exposure detection is not bright or abnormal exposure pattern
      • No response after turning on
      • Z axis does not move
      • Z axis does not stop when click “home"
      • Unrecognized U disk
      • How to leveling
    • During printing
      • There is M_11800 appears during the printing process (or any other error code that starts with M)
      • The machine photon is restarted in the process of printing
      • Model does not stick to print platform
      • Printing appears offset
      • Only the support is printed
      • The printings have abnormal lines
      • The printed model has spiral lines
    • After service videos
      • Service video
    • Software problem
      • Slicing software problem
  • Photon Zero FAQ
    • Before printing
      • Boot immediately automatically restart
      • Unrecognized U disk
    • During printing
      • Z axis does not move when printing
      • The fan makes noise
      • Z axis does not stop moving
    • After service videos
      • Service videos
  • Mega Zero FAQ
    • Before printing
      • Garbled code on the screen
      • Cannot read the files in the SD card
      • Print Head does not heat
    • During printing
      • After the print button is clicked, the machine freezes or restarts.
      • Error code “E1 error”
      • The extruder does not rotate normally
      • The filament does not adhere to the printing platform
      • The print head cooling fan does not work
    • After service videos
      • Service videos
  • Kossel FAQ
    • Before printing
      • Unable to start machine
      • The screen is always stuck in the boot interface
      • Blue screen or only two lines of white squares
      • Cannot read the files in the SD card
      • One of the axes can't move
      • The probe is out of the print range during the leveling process (hit axis)
      • The machine restarts after the three axes drop to certain height during the leveling process.
      • After the automatic leveling is finished, the print head works in midair
    • During printing
      • The print head cannot be heated
    • After service videos
      • Service videos
  • Predator FAQ
    • Before printing
      • Uneven platform
    • After service videos
      • Service videos
  • Source code
  • Photon Mono 4K FAQ
    • During printing
      • Flocculent around the printed model
  • Kobra Go FAQ
    • Problems encountered before use
      • "Homing Failed: X PRINTER HALTED Please Reset" when Kobra Go X-axis is zeroed
      • "Homing Failed: Y PRINTER HALTED, Please Reset" when Kobra Go Y-axis is zeroed
      • The Kobra Go Z axis will not descend when zeroed, only ascend a short distance
      • Kobra Go won't turn on
    • Problems encountered during use
      • Kobra Go prints PLA non-stick hotbed
      • Fine lines appear on Kobra Go prints
      • Kobra Go Print Model Brushed
      • Kobra Go printhead is clogged
      • Kobra Go does not start printing at the specified intermediate position
      • Kobra Go cannot recognize TF card
      • Kobra Go auto-leveling nozzle down presses the heated bed
  • Kobra Neo FAQ
    • Problems encountered before use
      • "Homing Failed: X PRINTER HALTED Please Reset" when Kobra Neo X-axis is zeroed
      • "Homing Failed: Y PRINTER HALTED, Please Reset" when Kobra Neo Y-axis is zeroed
      • The Kobra Neo Z axis will not descend when zeroed, only ascend a short distance
      • Kobra Neo won't turn on
    • Problems encountered during use
      • Kobra Neo prints PLA non-stick hotbed
      • Fine lines appear on Kobra Neo prints
      • Kobra Neo Print Model Brushed
      • Kobra Neo printhead is clogged
      • Kobra Neo does not start printing at the specified intermediate position
      • Kobra Neo cannot recognize TF card
      • Kobra Neo auto-leveling nozzle down presses the heated bed
  • Photon D2
    • Problems encountered before use
      • Photon D2 does not recognize the file
      • Photon D2 restarts after exposure
      • Photon D2 machine won't turn on
      • Photon D2 cannot expose, flicker, abnormal exposure pattern.
      • Photon D2 Z axis with screeching sound when moving up and down
    • Problems encountered during use
      • Photon D2 prints out only the support
      • Photon D2 print model non-stick platform
  • Photon Mono X2
    • Problems encountered before use
      • Photon X2 doesn't recognize file
      • Photon X2 restarts after exposure
      • Photon X2 cannot expose, flicker, abnormal exposure pattern.
      • Photon X2 Z axis with screeching sound when moving up and down
    • Problems encountered during use
      • Photon Mono X2 prints out only the support
      • Photon Mono X2 print model non-stick platform
  • Photon M3 Premium
    • Problems encountered before use
      • Slice file not recognized
      • Unable to expose, splash screen, abnormal exposure pattern
      • There is a screeching sound when the Z axis moves up and down
      • Prompt "Failed to probe OpenGL" when opening slicing software
      • The model in the slicing software is partially/overall grayed out (dark gray when not selected)
    • Problems encountered during use
      • Printed models crack and deform after a period of time
      • Pulling sound can be heard during the printing process when the printing platform is rising
      • There is nothing on the print platform, and there is a layer of curing resin inside the trough
      • Printing fails, and the part in contact with the printing platform is translucent in the middle
      • Cured resin on the LCD screen was found after printing and removing the trough
      • Model falls off in the middle of printing
      • Warped edges during model printing
      • The bottom of the model is slightly larger after printing
      • The model can not be taken down after printing
      • Model turns white after cleaning
      • Large dimensional error in the horizontal direction of the model
      • Prints out only the support

hot question

Login

refresh
Copyright 2014-2019 @ANYCUBIC. All Rights Reserved.